We usually reply within 1–2 business days.
Email: redpersoncoding@gmail.com
Please include your device model, iOS version, and a short description of the issue. Screenshots help a lot.
My scan says “no cat found.” Use a clear, well-lit photo with the cat’s full head visible. No-cat results never consume a free scan.
How accurate are results? Catty gives honest visual estimates with confidence scores — it’s not a DNA test, and mixed-breed cats are shown as mixed.
Restore my Premium. Profile → Restore purchases (make sure you’re signed in with the same Apple Account that bought it).
Cancel my subscription. Profile → Manage subscription, or Settings → Apple Account → Subscriptions on your iPhone.
Delete my data. Profile → Delete account/data — this removes everything Catty saved on the device.